Double Room
- 1 Double bed,1 King-size bed
- Shower
- Air conditioning
Hotel · Cartagena · Bolivar
Casa Pestagua Relais Chateaux
An 18th-century palace in Cartagena's old town, blending colonial charm with modern comfort and a warm, attentive team.
- Central old-town location a short walk from restaurants, shops, and boutiques
- Heated outdoor pool and sun terrace in peaceful garden setting
- Exceptional service, from welcome foot massage to personalized tour arrangements
9.2
Perfect
396 reviews
Booking.com 9.2 · 396 reviews
About
Casa Pestagua Relais Chateaux
Casa Pestagua Relais Chateaux occupies a fine 18th-century palace in the heart of Cartagena's walled city. The property blends colonial elegance – high ceilings, period furnishings, and a beautifully renovated bathroom – with modern updates like air conditioning and a heated pool. The central position puts guests within a short stroll of acclaimed restaurants, local designer boutiques, and the city's vibrant streets.
The hotel's service is its defining feature. Guests consistently praise the attentive and friendly staff, from the welcome foot massage to arranging personalized tours – such as a memorable trip to the Totumo Mud Volcano. The heated outdoor pool, surrounded by lush gardens, offers a serene escape, while the rooftop view adds another layer of charm. With high ratings across rooms, service, and value, this is a stay that leaves a lasting impression.
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Exceptional service and staff — Guests repeatedly highlight the friendly, attentive team – from arranging a personalized Totumo Mud Volcano tour to providing a welcome foot massage.
- Prime central location — Within a short walk of top restaurants, shops, and boutiques specializing in Colombian designers, making it easy to explore the old town.
- Historic charm with modern comfort — An 18th-century palace with high ceilings and period furnishings, complemented by renovated bathrooms and strong water pressure.
- Relaxing pool and gardens — A heated outdoor pool in a garden setting with a sun terrace, plus a rooftop view, provides a tranquil retreat.
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Worth weighing
4 to weigh- Price point reflects the premium experience — From GBP 379 per night, this is a high-end stay, which may not suit budget-conscious travelers.
- No pets allowed — The hotel enforces a no-pets policy, which could be a drawback for those traveling with animals.
- Limited parking and airport transfer is paid — There is no on-site parking mentioned, and the airport shuttle is an extra cost, so plan accordingly.
- Check-in window may be restrictive — Check-in is strictly from 15:00 to 23:59, which could be inconvenient for early arrivals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Junior Suite
- 1 King-size bed,2 Single beds
- Shower
- Air conditioning
Suite
- 1 King-size bed
- Sea view
- Shower
- Bathtub
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Luggage storage
- Lift
- Currency exchange
- Paid airport shuttle
Services
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Room Amenities
- Air conditioning
- Mini-bar
- Ironing facilities
- Free toiletries
- In-room breakfast
Food & Drink
- Restaurant
- Bar/ Lounge area
Leisure
- Heated swimming pool
- Outdoor swimming pool
- Sun terrace
- Garden area
- Fitness centre
Family
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.2/10 from 396 reviews
Booking.com · 9.2 · 396 reviews
9.2Verified guest“The location was central, right by a delicious restaurant, with all the good eateries, shops, and Colombian designer boutiques within a short walk. Breakfast was hot and varied, with fresh croissants and juices. Service throughout was exceptional.”
9.2Verified guest“The room was spacious with great water pressure, which I always appreciate. The air conditioning worked well, and the drinks were fabulous. The coffee and eggs were appetizing.”
9.2Verified guest“The staff arranged a fantastic personalized tour to the Totumo Mud Volcano that our kids loved, and the space was perfect for our family. The service was as friendly as it gets.”
9.2Verified guest“The hotel occupies a beautiful 18th-century palace, blending colonial elegance with modern updates. My Junior Suite had high ceilings, period furnishings, and a beautifully renovated bathroom with excellent water pressure.”
9.2Verified guest“The large pool was super relaxing, and I enjoyed the rooftop view despite the wind. The beautiful gardens added a magical touch to our stay. I felt pampered, especially after the welcome foot massage.”
04 — Location
Getting around Cartagena
The property sits in Cartagena.
Dining & Shopping: The hotel's central location puts you within a short walk of excellent restaurants and shops, including several boutiques featuring Colombian designers.
Nearby Attractions: Playa de las Tenazas is about 1.4 km away, and the hotel's staff can arrange personalized tours – for example, a visit to the Totumo Mud Volcano.
Santo Domingo, 33-63, Cartagena, Bolivar, 57- 5, Colombia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 16 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times at Casa Pestagua?
Check-in is from 15:00 to 23:59, and check-out is between 11:00 and 12:00.
Does Casa Pestagua provide airport transportation?
Yes, the hotel offers a paid airport shuttle service.
Is the pool heated?
Yes, the hotel has a heated outdoor swimming pool.
Are pets allowed at Casa Pestagua?
No, pets are not allowed at this property.
Is breakfast available and how is it served?
The hotel offers breakfast, and in-room breakfast is available. Guest reviews describe a hot, varied breakfast with fresh croissants and juices.
What types of rooms are available?
The hotel offers Double Rooms, Junior Suites, and Suites, with options like sea views, balconies, and bathtubs in the Suites.
The bottom line
Casa Pestagua Relais Chateaux is a standout choice for travelers seeking a blend of historic elegance and modern comfort in Cartagena's old town. With top-tier service, a prime location, and excellent facilities like a heated pool, it justifies its high rating – provided the premium price fits your budget.
9.2Our take: a memorable stay for those who value service and setting.
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